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GreenPOS: POS Integration Guide

GreenPOS: Point of Sale (POS) Integration Guide and Set Up.

Written by Weedmaps Onboarding

Weedmaps offers two types of point-of-sale (POS) integrations with GreenPOS:

  1. Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu up to date

  2. Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment

How to set up a live menu integration with GreenPOS:

Before enabling the live menu integration on Weedmaps, please make sure you:

  1. Login to your GreenPOS point of sale portal

  2. Navigate to Configuration > Integrated Menus

  3. Click "Connect Weedmaps"

  4. Enter your Weedmaps Menu ID (shown on your Weedmaps listing as WMID)

  5. Click Save

  • Once connected, you'll see your Menu ID, last sync timestamp, products selected count, and buttons for Test Connection, Update Credentials, and Disconnect.

Please note: If you need assistance adding your Menu ID into GreenPOS, please contact GreenPOS Support at [email protected] or visit their Settings/Integration help article.

How to set up a live menu integration with Weedmaps:

  1. Log into your WM Admin account

  2. Navigate to the LISTINGS tab to locate your listing and select EDIT

  3. Select the MENU tab at the top of the page

  4. Select the POS Integration button located at the top right corner of the page

    Please note: If you currently have a menu, the message below will appear on the POS integration page

    "Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then connect the newly created menu to your listing. Click here to create a new menu."

    Before you can integrate, you will need to either clear the existing menu or create a new menu and set it live.

  5. From the Point of Sale dropdown, choose GreenPOS

  6. Click Save


How to set up order integration with GreenPOS:

Before you set up an order integration, you will need:

  1. At least a Basic listing account with Weedmaps

  2. Live menu integration

  3. Orders enabled on Weedmaps (you have the Add to cart option available on your menu)

  4. An account with GreenPOS

Setting up an order integration with Weedmaps

To set up an order integration, contact Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627).

Please note: Setting up an order integration is currently unavailable for self-service use and will need to be enabled by Weedmaps Support.


FAQS

Here you can find answers to frequently asked questions.

Where should I edit and modify my menu items?

Once you are menu-integrated with GreenPOS, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and GreenPOS. The only edits or modifications that can be made on Weedmaps are featuring a product and Brand Linking.

Why are my product images not showing on my Weedmaps menu?

  • The image size is a minimum of 600 x 600 pixels

  • The image file type is either .png or .jpeg
    Please note: Images in .png & .jpeg format downloaded from the internet are often automatically converted to .webp file types, which will not display on Weedmaps.

  • The image is directly uploaded into your POS system and not uploaded from a third party.

Why are my menu items not showing on Weedmaps?

If your menu items are not showing on Weedmaps, please check that the product is enabled (checkbox checked) and has stock > 0. Also confirm that "Sync on Sale" is enabled for real-time updates

Can I curate my menu items within GreenPOS?

Yes! You can link your menu items within GreenPOS to curated Weedmap products. To do so, please refer to the Settings/Integration help article by GreenPOS.

Do ID images transfer to GreenPOS?

No, images of customer IDs will not transfer to GreenPOS when orders are completed on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.

Why are orders showing the customer's last name as "Weedmaps"?

If the customer did not add their last name to their Weedmaps account, "Weedmaps" will automatically default as the customer's last name to avoid issues with the order being received in the POS system.

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