Overview
Deactivating a teammate immediately revokes their access to all of your organization's store listings and prevents them from logging in to Weedmaps Admin.
Deactivation is temporary - the user remains in your organization's directory marked as Inactive, allowing Admins and Managers to easily restore their access at any time.
Deactivation vs. Permanent Removal:
Deactivate: Temporarily suspends permissions. The user remains listed on the Team screen with an Inactive status tag for easy reactivation.
Permanently Remove: Completely removes the teammate from your organization. Once removed, they will no longer appear on your Team screen. To delete a user entirely, see How to Permanently Remove a Team Member.
Role Requirements
User deactivation can be performed by teammates assigned to Admin or Manager roles.
How to Deactivate a Teammate
Log in to Weedmaps Admin.
From the main left-hand navigation menu, select Team.
On the Team screen, locate the teammate whose access you wish to suspend.
Click the three dots (more options icon
⁝) on the right side of the teammate’s entry.
Select Deactivate.
On the confirmation pop-up, click Deactivate to confirm (or select Cancel to return without making changes).
What Happens After Deactivation?
Confirmation: A success banner will appear in the top-right corner of your screen.
Status Tag: An Inactive badge will display beneath the teammate's name in the Team directory.
User Experience: If the deactivated user attempts to log in to Weedmaps Admin, they will encounter an Unauthorized Access screen notification.
Related Articles
Need to restore access for a user? See How to Reactivate Team Member Access.
Need to delete a user completely? See How to Permanently Remove a Team Member.
Need assistance?
If you have questions about user management or account security, connect with our support team at [email protected] or your Weedmaps Representative.