To allow customers to use loyalty points during checkout, WM Store directly integrates with Springbig.
To get started, follow the steps outlined in each section:
Connecting with Springbig:
Installation
Customer experience
Connecting with Springbig
Let's walk through the installation steps below.
Using your Weedmaps admin account, Log in.
From the left navigation menu, click WM Store.
3. Select a listing.
4. Click Edit Store for an existing WM Store:
For a store, click Create a new Store and then continue with the steps below.
5. Scroll to the Optimize section.
6. Click Enable under Springbig.
7. For Configuration Integration, enter the token your Springbig Account Representative provided in the Springbig Auth Token field.
NOTE: A token is a unique identifier composed of 32 alphanumeric characters (e.g., 2f79gqyof9bbq2nhdi90mf1mq8txihdi) assigned to each Springbig account.
8. Click Save.
NOTE: Configure indicates that your integration is enabled.
After setting up the integration, your WM Store changes to include a Loyalty Integration during the checkout process.
Customer experience
NOTE: Only available to customers who create User Accounts to verify their identity and SMS phone number(s).
Customers can sign up directly at checkout.
2. Customers provide a digital signature by typing their name as it appears on their Weedmaps account.
NOTICE: Entering non-matching names results in an error.
3. WM Store sends the customers’ unique Weedmaps user ID and their verified SMS phone number to Springbig.
4. Springbig merges loyalty profiles to a central Springbig wallet based on the SMS phone number.
NOTE: Weedmaps allows only one SMS number per account. However, Weedmaps enables multiple accounts to share the same SMS phone number.
If a customer signs up for a Loyalty Program with a particular account and later creates a different account with the same phone number, the Loyalty Program (and points balance) will merge with the new account.
5. The customer is shown their points balance and any rewards available after completion.
Using Guest Checkout cannot redeem Loyalty Points or sign up for the Loyalty Program.