NOTE: Only available to customers who create User Accounts to verify their identity and SMS phone number.
Customers using Guest Checkout cannot redeem Loyalty Points or sign up for the Loyalty Program.
Redeeming Springbig loyalty points
Customers who have previously opted into the Loyalty Program and placed orders to earn points will see the image below at checkout.
NOTE: The only rewards or offers available are those configured with a cash or percentage value.
The customer will click or tap Redeem, and the discount will apply to the cart subtotal and is annotated with the Reward ID.
NOTE: If the customer abandons the cart or doesn't complete the order, no points are deducted from their Digital Wallet.
When the customer clicks or taps Place Order, the points are deducted from the Wallet.