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How to Manage Product Reviews for Your Brand Listing
How to Manage Product Reviews for Your Brand Listing
W
Written by Will Sham
Updated over a month ago

Brand Product Reviews

You can find reviews Weedmaps shoppers have left for your products under the “Reviews” tab.

The “Reviews” tab allows you to view each separate user-generated product review for your brand. All product reviews shown within the “Reviews” tab are live and published on WM.

Filter and search options allow you to drill down deeper:

  • Filter reviews by product or products

  • Filter reviews by star-rating (1-5)

  • Search reviews by keyword or keywords within the review body

You can take the following actions to manage your product reviews:

Report a review

  • Click the “Actions” dropdown and click on “Report”. A text box will appear where you can add in the reason why you are reporting this review. Click the “Report” button to submit the review to our moderation team.

  • Outside of the Admin, you still have the option of reporting product reviews from your brand page on Weedmaps.

Product reviews with title & body vs. reviews with only ratings

  • Product reviews that have been submitted after placing an order will only show the star rating.

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