Overview
To ensure account security, regulatory compliance, and billing accuracy, business name and physical address changes cannot be edited directly in Weedmaps Admin or handled by general Weedmaps Support.
These updates must be reviewed and processed directly by your assigned Weedmaps Representative.
Why Is Weedmaps Representative Approval Required?
Updating a business name or physical address affects legal contracts, tax records, and state or local cannabis compliance. Requiring Weedmaps Representative review helps:
Maintain License Verification: Ensures your listing's address and legal entity match active state and local cannabis licenses.
Protect Account Security: Prevents unauthorized profile modifications or accidental disruptions to your live listing.
Keep Billing Accurate: Aligns contract terms, invoicing, and tax details with your updated business entity.
How to Request an Update
Prepare Required Information
Before contacting your Weedmaps Representative, gather the following details to ensure a smooth transition:Current & New Business Name (if rebranding).
New Physical Address (including street address, suite/unit number, city, state, and zip code).
Updated License Documentation: Copies of your updated state and local cannabis licenses reflecting the new name or location.
Target Effective Date: The date you wish the change to go live on Weedmaps.
Contact Your Weedmaps Representative
Reach out directly to your assigned Weedmaps Representative via email or phone with your request and attached documentation.
Frequently Asked Questions
Can Weedmaps Support update my address or business name?
No. General Weedmaps Support agents do not have authorization to modify business names or physical locations. All requests must go through your Weedmaps Representative.
What details can I update myself in Weedmaps Admin?
You can update most day-to-day listing details directly in the Details tab, including:Business description (About Us & Introduction)
Storefront announcements & first-time customer deals
Hours of operation
Storefront amenities & age gate settings
Menu items, pricing, and active promotions.
Need further assistance?
Connect with our support team at [email protected] or your Weedmaps Representative for more information.