How to View an Order
Log in to your WM Orders dashboard.
Locate the order you wish to review from the main Orders list.
Click the Order number button on the far right of the order row to open the full details.
What’s Included in Order Details
Note: This information is only visible while the order is in progress and will not be available after the order is completed.
The details section provides a comprehensive look at the transaction:
Customer Information
Consumer Photo ID: View the uploaded identification for verification.
Customer Contact: Use the Call or Chat options to reach out directly if there are questions about the order.
Transaction Details
Order ID#: The unique identifier for tracking.
Cart Items: A full list of products selected by the customer.
Total Price & Payment Type: Confirm the amount due and whether it is Cash or Credit.
Administrative Tools
Print Button: Generate a physical copy of the order for your records or fulfillment team.
Order Updates: Keep your customers informed by updating the status (e.g., "Ready for Pickup") directly within this section.
Pro-Tip: Always cross-reference the Uploaded Consumer Photo ID with the customer’s physical ID during the final hand-off to ensure compliance.
Need help with your orders? Email Weedmaps Support at [email protected].