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Auto-batching
Auto-batching

This is a new dispatch feature that allows for jobs to be batched automatically without user intervention

Lucky Sichizya avatar
Written by Lucky Sichizya
Updated over 4 months ago

Auto-batching is a feature that allows jobs to be automatically batched when assigned to a driver so that an optimized route can be generated based on the company's route optimization preferences. This feature is especially ideal for the ice cream (dynamic delivery) model where a driver is required to be selected by the customer at the time the order is placed.

When jobs are created and assigned to the driver, they are batched together and a route is generated by our system based on the preferred method of optimization without requiring a dispatcher's input.

In high volume operations where orders are assigned to a driver as they are fulfilled this feature allows for efficient management of delivery scheduling. The dispatcher need only be concerned with assigning orders to a driver while the system takes care of everything else, saving time and reducing errors.

How does this work?

Our system supports three methods of route planning;

  1. FIFO (First in First Out) - In this method, no route optimization is attempted. The jobs will be completed in the order in which they were created in the system.

  2. Route Efficiency - This method allows for jobs in a batch to be optimized for the most efficient route based on distance and time and ignores delivery windows.

  3. Delivery Efficiency - This method uses Route Efficiency and takes into account delivery windows to ensure that orders are delivered based on the preferred delivery time selected by the customer.

Setting up auto-batching

Follow the steps below to enable auto-batching.

  1. From the Dashboard, navigate to Settings > General > Dispatch.
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  2. Enable Auto batching by clicking on the flag and select the batching method from the list
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  3. Click Save from the bottom of the page and exit

How to Dispatch Jobs

  1. Navigate to the NEW Mapview
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  2. Select job from the list and right click to select assign driver
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  3. Select driver from the list and click "Dispatch Now" at the bottom of the screen.

That's it! A batch and route will automatically be created for the driver.

Note: This feature is only available on the new and improved mapview 2.0.

Frequently asked questions

Q: Can I change the optimization option while a batch is in progress?

A: Yes! Jobs in the batch (except for the job in progress) will be reordered based on the optimization option selected.

Q: Can a dispatcher manually add jobs to an auto batch?

A: Yes, the system will reorder the jobs (except for the job in progress) based on the optimization method enabled.

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