Auto-batching streamlines high-volume logistics by automatically grouping jobs into optimized routes the moment they are assigned to a driver. This feature is particularly effective for dynamic delivery models—such as ice cream services—where customers select their driver during checkout. By removing the need for manual dispatching, the system instantly handles complex route generation based on company preferences. This allows dispatchers to focus entirely on order fulfillment, significantly reducing error and boosting operational efficiency.
How does this work?
Our system supports three methods of route planning:
FIFO (First in First Out) - In this method, no route optimization is attempted. The jobs will be completed in the order in which they were created in the system.
Route Efficiency - This method allows for jobs in a batch to be optimized for the most efficient route based on distance and time and ignores delivery windows.
Delivery Efficiency - This method uses Route Efficiency and takes into account delivery windows to ensure that orders are delivered based on the preferred delivery time selected by the customer.
Setting up auto-batching
Follow the steps below to enable auto-batching.
Select the gear icon from the left-hand menu.
Click the General tab and select the Dispatch section.
Check the box next to the Enable Auto Batching setting and select the prefered method from the dropdown list.
Click the blue Save button at the bottom of the page.
Frequently asked questions
Q: Can I change the optimization option while a batch is in progress?
A: Yes! Jobs in the batch (except for the job in progress) will be reordered based on the optimization option selected.
Q: Can a dispatcher manually add jobs to an auto batch?
A: Yes, the system will reorder the jobs (except for the job in progress) based on the optimization method enabled.
Need help? Email WM Dispatch Support at [email protected]