Weedmaps offers two types of point of sale (POS) integrations with Meadow:
Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu to update Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment
Here are step-by-step instructions on how to set up live menu and order integrations:
How to set up a live menu integration with Meadow
How to set up a live menu integration with Meadow
Before enabling the live menu integration on Weedmaps, please make sure you:
Added your WMID in Meadow. You can add your WMID in Meadow here
Selected the inventory in Meadow you would like to sync to Weedmaps
Please note: If you need assistance adding your WMID in Meadow, please contact Meadow Support at [email protected].
Setting up a live menu integration
Log in to your WM Admin account
Navigate to the LISTINGS tab to locate your listing and select EDIT
Select the MENU tab at the top of the page
Select the POS Integration button located at the top right corner of the page
Please note: If you currently have a menu, the message below will appear on the POS Integration page:
"Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then, connect the newly created menu to your listing. Click here to create a new menu."
Before you can integrate, you will need to clear the existing menu. You can do this by checking the boxes to the left of products under the Menu tab and selecting Delete, page by pageFrom the Point of Sale drop-down, choose Meadow.
Select Save
How to set up an order integration
How to set up an order integration
Before you set up an order integration, you will need:
A Basic or Premium listing account with Weedmaps
Live menu integration with Weedmaps
Orders enabled on Weedmaps (you have the Add to cart option available on your menu)
Admin access to your account with Meadow to generate an API key
Setting up an order integration
Contact Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627).
Please note: Setting up an order integration is currently unavailable for self-service use and will need to be enabled by Weedmaps Support.
FAQs
FAQs
Here you can find answers to commonly asked questions.
Why are my product images not showing on my Weedmaps menu?
Please ensure your product images in Meadow meet the following requirements:
The image size is a minimum of 600 x 600 pixels
The image file type is either .png or .jpeg
(Please note: Images in .png & .jpegs format downloaded from the internet are often automatically converted to webp. file types which will not display on Weedmaps)The images are directly uploaded into your POS system and not uploaded from a third party
Where should I edit and modify my menu items?
Once you are menu integrated with your Meadow POS system, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and Meadow. The only edits or modifications that can be made on Weedmaps is featuring a product and brand verifications.
Will my taxes in Meadow show on Weedmaps?
Yes, both sales and excise taxes are sent to Weedmaps if you are order-integrated. The taxes set in Meadow will be reflected in customers' carts during the final phase of checkout on Weedmaps. If you are not order-integrated, taxes can be set on Weedmaps as an estimate for customers during checkout.
Do ID images transfer to Meadow from Weedmaps?
No, images of customer IDs will not transfer to your Meadow POS system when customers complete an order on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.
Why are orders showing the customer's last name as "Weedmaps"?
If the customer did not add their last name to their Weedmaps account, "Weedmaps" will automatically default as the customer's last name to avoid any issues with the order integration.
If I create a promo code on Weedmaps, will it transfer to my Meadow POS system when a customer places an order?
Yes, promo codes created on Weedmaps will automatically transfer to your Meadow POS system when a customer applies it to their cart and completes an order on Weedmaps. The promo code will be sent via the notes field on the order.
Why is the subtotal on Weedmaps wrong?
If any additional taxes and discounts are set up in Meadow, they will not appear as a line item in the subtotal during checkout on Weedmaps.This only impacts the subtotal on Weedmaps — the order grand total should be correct on both Weedmaps and Meadow, and the subtotals should be correct on their receipt from Meadow.
If I change an order status in my Meadow POS system, will the order status change on Weedmaps too?
Yes, once you change an order status in your POS system, the order status will change on Weedmaps. Please advise, it can take up to 3 minutes for the order status to change on Weedmaps.
Need help? Email Weedmaps Support at [email protected]