Overview
Dispatchers may occasionally modify an active route, cancel a single order, or unassign a route due to customer requests, inventory updates, or logistical adjustments. The WM Driver app automatically updates your delivery queue and alerts you in real time so you can adjust your stops safely.
Real-Time Alerts & Notifications
When a change is made by a dispatcher:
Push Notifications
An instant alert will appear on your mobile device's lock screen or notification tray.
In-App Alerts
A banner prompt will notify you inside the app that your route sequence or order count has changed.
Automated Re-Sequencing
Canceled stops are removed from your stop list, and the app recalculates your next active stop in the sequence.
Important: Dispatchers have the ability to modify or cancel orders at any point during a shift. Always verify your current active stop before handing off products to a customer.
Need assistance?
Have further questions? Connect with our support team at [email protected] or your Weedmaps Representative.