Weedmaps offers two types of point-of-sale (POS) integrations with Proteus 420:
Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu up to date
Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment
Here are step-by-step instructions on how to set up live menu and order integrations:
How to set up a live menu integration with Proteus 420
How to set up a live menu integration with Proteus 420
Before enabling the live menu integration on Weedmaps, please make sure you:
Open the Data Exchanges page and navigate to the Weedmaps 2.0 section of the page in Proteus 420
Select the Basic Information link and enter your WMID from Weedmaps
Enter your Weedmaps listing name found in your Weedmaps URL and click Save
Next, on the Data Exchanges page, click the Categories link in the Setup column in the Weedmaps row to map your categories to Weedmaps
Once completed, navigate back to the Data Exchanges page, and click the Products link in the Actions column in the Weedmaps row to sync your products to Weedmaps
Please note: If you need assistance adding your WMID and Weedmaps listing name into your POS system, please contact Proteus 420 Support at [email protected].
Setting up a live menu integration with Weedmaps
Log in to your WM Admin account
Navigate to the LISTINGS tab to locate your listing and select EDIT
Select the MENU tab at the top of the page
Select the POS Integration button located at the top right corner of the page
Please note: If you currently have a menu, the message below will appear on the POS Integration page:
"Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then connect the newly created menu to your listing. Click here to create a new menu."
Before you can integrate, you will need to either clear the existing menu or create a new menu and set it live.
From the Point of Sale dropdown, choose Proteus 420
Select Save
How to set up an order integration with Proteus 420
How to set up an order integration with Proteus 420
Before you set up an order integration, you will need:
At least a Basic listing account with Weedmaps
Live menu integration
Orders enabled on Weedmaps (you have the Add to cart option available on your menu)
An account with Proteus 420
Setting up an order integration
To set up an order integration, contact Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627).
Please note: Setting up an order integration is not available for self-service use and will need to be enabled by Weedmaps Support.
FAQs
FAQs
Here you can find answers to commonly asked questions.
Where should I edit and modify my menu items?
Once you are menu-integrated with your Proteus 420 POS system, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and Proteus 420. The only edits or modifications that can be made on Weedmaps are featuring a product and brand verifications.
Why are my product images not showing on my Weedmaps menu?
Please ensure your product images within Proteus 420 meet the following requirements:
The image size is a minimum of 600 x 600 pixels
The image file type is either .png or .jpeg
Please note: Images in .png & .jpeg format downloaded from the internet are often automatically converted to .webp file types, which will not display on Weedmaps.The image is directly uploaded into your POS system and not uploaded from a third party
Do ID images transfer to 420 Proteus from Weedmaps?
No, images of customer IDs will not transfer to your Proteus 420 POS system when orders are completed on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.
Why are orders showing the customer's last name as "Weedmaps"?
If the customer did not add their last name to their Weedmaps account, "Weedmaps" will automatically default as the customer's last name to avoid issues with the order being received in the POS system.
Need help? Email Weedmaps Support at [email protected].