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How to integrate with Blaze
How to integrate with Blaze
Julia Waechter avatar
Written by Julia Waechter
Updated over a week ago

Weedmaps offers two types of point-of-sale (POS) integrations with Blaze:

  1. Live menu integration: Sync your POS menu with Weedmaps so that you only need to update your menu in one place

  2. Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment

Here are step-by-step instructions on how to set up live menu and order integrations:

How to set up a live menu integration with Blaze


Before enabling the live menu integration on Weedmaps, please make sure you:

  1. Have your Blaze API key: You can find it in your Blaze admin tool by navigating to Global Settings > Company Settings > Developer Keys

Please note: ​If you need assistance in locating your Blaze API key, please contact Blaze Support at [email protected].

Setting up a live menu integration

  1. Log in to your WM Admin account.

  2. Navigate to the LISTINGS tab to locate your listing and select EDIT

  3. Select the MENU tab at the top of the page

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  4. Select the POS Integration button located at the top right corner of the page

    Please Note: If you currently have a menu, the message below will appear on the POS Integration page:

    "Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then connect the newly created menu to your listing. Click here to create a new menu."

    Before you can integrate, you will need to either clear the existing menu or create a new one and set it live. Follow these steps to create a new menu.

  5. From the Point of Sale drop-down, choose Blaze (Crawler)

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  6. Enter the API Key and click Next

  7. In the Inventories field, all inventories associated with your API key will be listed. Click the x next to the inventories that you don’t want to sync. All remaining inventories will be synced over.

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  8. Choose the desired Integration Options you would like to have

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  9. Select Save

Please note: If your integration has completed its initial sync and you notice that products that were previously listed as branded/verified products no longer display the blue verification checkmark, you may need to re-verify those menu items.

How to set up an order integration with Blaze

Before you set up an order integration, you will need:

  • At least a Basic listing account with Weedmaps

  • Live menu integration

  • Orders enabled on Weedmaps (you have the Add to cart option available on your menu)

  • An account with Blaze, an integrated POS provider

Setting up order integration

Contact both Weedmaps Support and Blaze Support to get started with your order integration:

  1. Email Blaze Support at [email protected]

  2. Email Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627)

Please note: Setting up an order integration is currently unavailable for self-service use and will need to be enabled by Weedmaps Support.

FAQs

Here you can find answers to commonly asked questions.

Why are my product images not showing on my Weedmaps menu?

Please ensure your product images in Blaze meet the following requirements:

  • The image size is a minimum of 600 x 600 pixels

  • The image file type is either .png or .jpeg
    (Please note: Images in .png & .jpegs format downloaded from the internet are often automatically converted to webp. file types which will not display on Weedmaps)

  • The images are directly uploaded into your POS system and not uploaded from a third party

How do I add my WMID as a pin within Blaze?

Please refer to this Blaze Support help article on how to add your WMID as a pin within Blaze. You will need to contact Blaze Support to turn on online ordering within your Blaze POS system.

If I create a promo code on Weedmaps, will it transfer to my Blaze POS system when a customer places an order?

Yes, promo codes created on Weedmaps will automatically transfer to your Blaze POS system when a customer applies it to their cart and completes an order on Weedmaps.

Can sale prices from Blaze appear on my Weedmaps menu?

Yes, if a product in your Blaze POS system has a sale price enabled, it will appear on Weedmaps as special sales strikethrough pricing.

Will my taxes in Blaze show on Weedmaps?

Yes, both sales and excise taxes are sent to Weedmaps if you are order-integrated. The taxes set in Blaze will be reflected in customers' carts during the final phase of checkout on Weedmaps. If you are not order-integrated, taxes can be set on Weedmaps as an estimate for customers during checkout.

Do ID images transfer to Blaze from Weedmaps?

Yes, a customer's ID image will transfer to your Blaze POS system when the customer completes an order on Weedmaps. If the ID is NOT transferring to Blaze, this typically indicates your WMID pin within Blaze is expiring and will need to be re-enabled by clicking the Re-authorize token button.

Why are orders showing the customer's last name as 'Weedmaps'?

If the customer did not add their last name to their Weedmaps account, 'Weedmaps' will automatically default as the customer's last name to avoid issues with the order integration.

Need help? Email Weedmaps Support at [email protected]

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