Weedmaps offers two types of point-of-sale (POS) integrations with Cova:
Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu to update
Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment
Here are step-by-step instructions on how to set up live menu and order integrations:
How to set up a live menu integration with Cova
How to set up a live menu integration with Cova
Before you enabling the live menu integration on Weedmaps, please make sure you:
Have your Cova API credentials
Client ID
Client Secret
Company ID
Username
Password
Please note: Contact your Cova representative or Cova support to obtain the necessary API credentials
Setting up a live menu integration
Log in to your Weedmaps Admin account
Navigate to the LISTINGS tab to locate your listing and select EDIT
Select the MENU tab at the top of the page
Select the POS Integration button located at the top right corner of the page
Please Note: If you currently have a menu, the message below will appear on the POS Integration page:
"Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then connect the newly created menu to your listing. Click here to create a new menu."
Before you can integrate, you will need to either clear the existing menu or create a new one and set it live. Steps to create a New Menu are found here.
From the Point of Sale dropdown, choose Cova (Crawler)
Under Cova credentials enter the credentials provided by Cova and click Next
Under the Cova location, select the location associated with your API key
Choose the desired Integration options you would like to have for your integration settings
Click Save
How to set up order integration with Cova
How to set up order integration with Cova
Before you set up an order integration, you will need:
At least a Basic listing account with Weedmaps
Live menu integration
Orders enabled on Weedmaps (you have the Add to cart option available on your menu)
An account with Cova
Your Cova API credentials
Setting up an order integration
Contact Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627)
Please note: Setting up an order integration is not available for self-service use and will need to be enabled by Weedmaps Support
FAQs
FAQs
Here you can find answers to commonly asked questions.
Why are my product images not showing on my Weedmaps menu?
Please ensure your product images within Cova meet the following requirements:
The image size is a minimum of 600 x 600 pixels
The image file type is either .png or .jpeg
Please note: Images in .png & .jpeg format downloaded from the internet are often automatically converted to webp. file types which will not display on Weedmaps.The image is directly uploaded into your POS system and not uploaded from a third party
Where should I edit and modify my menu items?
Once you are menu integrated with your Cova POS system, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and Cova. The only edits or modifications that can be made on Weedmaps is featuring a product and brand verifications.
Do ID images transfer to Cova from Weedmaps?
No, images of customer IDs will not transfer to your Cova POS system when customers complete an order on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.
Why are orders showing the customer's last name as "Weedmaps"?
If the customer did not add their last name to their Weedmaps account, "Weedmaps" will automatically default as the customer's last name to avoid any issues with the order integration.
Will my taxes in Cova show on Weedmaps?
Yes, both sales and excise taxes are sent to Weedmaps if you are order-integrated. The taxes set in Cova will be reflected in customers' carts during the final phase of checkout on Weedmaps. If you are not order-integrated, taxes can be set on Weedmaps as an estimate for customers during checkout.
If I create a promo code on Weedmaps, will it transfer to my Cova POS system when a customer places an order?
Yes, promo codes created on Weedmaps will automatically transfer to your Cova POS system when a customer applies it to their cart and completes an order on Weedmaps.
If I change an order status in my Cova POS system, will the order status change on Weedmaps too?
Yes, once you change an order status in your POS system, the order status will change on Weedmaps. Please advise, it can take up to 5 minutes for the order status to change on Weedmaps.
Need help? Email Weedmaps Support at [email protected]