Weedmaps offers two types of point-of-sale (POS) integrations with Dispense:
Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu up to date
Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment
Here are step-by-step instructions on how to set up live menu and order integrations:
How to set up a live menu integration with Dispense
How to set up a live menu integration with Dispense
Before enabling the live menu integration on Weedmaps, please make sure you:
Enter your WMID in Dispense
Store > Integrations > Weedmaps > Enable > Input WMID > Add
Once your WMID is added, Sync All Products in Dispense to Weedmaps
Click the three-dotted grey button next to the Save button
Please note: If you need assistance adding your WMID or syncing your products in Dispense, please contact Dispense Support at [email protected].
Setting up a live menu integration
Log in to your WM Admin account
Navigate to the LISTINGS tab to locate your listing and select EDIT
Select the MENU tab at the top of the page
Select the POS Integration button located at the top right corner of the page
From the Point of Sale dropdown, choose Dispense
Click Save
How to set up an order integration with Dispense
How to set up an order integration with Dispense
Before you set up an order integration, you will need:
At least a Basic listing account with Weedmaps
Live menu integration
Orders enabled on Weedmaps (you have the Add to cart option available on your menu)
An account with Dispense
Setting up an order integration
To set up an order integration, contact Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627).
Please note: Setting up an order integration is not available for self-service use and will need to be enabled by Weedmaps Support.
FAQs
FAQs
Here you can find answers to commonly asked questions.
Where should I edit and modify my menu items?
Once you are menu integrated with your Dispense POS system, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and Dispense. The only edits or modifications that can be made on Weedmaps are featuring a product and brand verifications.
Why are some of my menu items not showing on my Weedmaps menu?
Ensure the weight option is toggled on yes in your POS settings in Dispense. If so, ensure the weight is filled in for the products within Dispense. Products that do not have the weight filled in will not show on Weedmaps.
Why are my product images not showing on my Weedmaps menu?
Please ensure your product images within Dispense meet the following requirements:
The image size is a minimum of 600 x 600 pixels
The image file type is either .png or .jpeg
Please note: Images in .png & .jpeg format downloaded from the internet are often automatically converted to webp. file types which will not display on Weedmaps.The image is directly uploaded into your POS system and not uploaded from a third party
Can sales prices from Dispense appear on my Weedmaps menu?
Yes, sales prices from Dispense will appear on your Weedmaps menu as sales strikethrough pricing.
Do ID images transfer to Dispense from Weedmaps?
No, images of customer IDs will not transfer to your Dispense POS system when customers complete orders on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.
Why are orders showing the customer's last name as "Weedmaps"?
If the customer did not add their last name to their Weedmaps account, "Weedmaps" will automatically default as the customer's last name to avoid issues with the order being received in the POS system.
Need help? Email Weedmaps Support at [email protected]