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How to create a zone and pricing rules
How to create a zone and pricing rules
Lucky Sichizya avatar
Written by Lucky Sichizya
Updated over a year ago

Zones and pricing

The pricing works by setting up zones which can then be used to define special pricing rules. Rules can be set for a specific zone or for rides that start in one zone and end in another.


Zones

Zones can be drawn or automatically selected by using the zip code selection tool in the top-right of the map.

Ensure that when you create a zone, you mark it as active.

Creating a zone:

  1. Decide whether the zone will be based on a zipcode or a drawn area:
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    • Zip code based: Enter the zip code in the top-right corner of the map and click Find Zone

    • Drawn area: Click on the drawing icon in the top center of the map
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  2. Once a zone is drawn or selected, a dialogue will appear. Name the zone and activate it.
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    • This dialog also contains a field for setting zone priority (this is only important when zones are overlapping to define which zone has a higher priority -- the zone with the highest number will win.)

Make sure to enable the zone or it will not be usable in any rules.

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Pricing Rules

Pricing rules apply to a single zone if a second zone is not chosen. Every zone has a base price which is applied to all vehicles unless specific vehicles are specified to override these pricing rules in the Vehicle Rules area.
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Option surcharges can also be added and given a value for each zone.



Creating a rule

  1. Click Add Rule at the top-right corner of the pricing section

  2. The add rule screen is shown and the option is given to choose a zone:

Step 1: Choose a zone
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​Step 2: Choose a secondary zone
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Once a zone is chosen, the rule will offer the option to choose a second zone. This is only necessary for establishing rules that create pricing across two different zones.
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To create a rule for pricing when both the pickup and destination are in the same zone, do not select a second zone.

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​Step 3: Name your rule and set its priority
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The next step in setting up a rule once the zones are chosen is to name it and set its priority. Priority can typically be set to 1 unless there are overlapping rules which require rules to define priority.

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​Step 4: Setup the default zone pricing
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Once the name and priority are set, the default pricing rules for the zone can be set:
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Below is an explanation of each field:

  • Minimum Price: The minimum the system will bill for any job

  • Initial Price: The "starting" price for the job (this is where you would put a flat fee for the first leg)

  • Per Mile: The price to charge per mile traveled

  • Per Minute: The price to charge per minute traveled

  • Wait Per Minute: The price to charge for wait time on a per-minute basis

  • Service Fee: Any specific fees to automatically charge

These fees will be applied to any jobs that match this pricing rule based on the pickup and destination.


​Step 5: Set up any add-on fees
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Add-on fees will be applied if the specific attribute is selected by the dispatcher when entering a job. They can be defined in the job options tab and given specific prices in each rule.

  1. Simply choose the option.

  2. Set a surcharge.

  3. Click Save.

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​Step 6: Define vehicle-specific pricing


Rules allow for vehicle-specific pricing to override the default pricing.
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  1. Select the vehicle type.

  2. Enter the pricing for that vehicle.

  3. Click Save.

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To set a specific vehicle rule, select the vehicle type, enter the pricing for that vehicle and click save.


​Step 7: Choose a default rule
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It’s critical to set up a default pricing rule by selecting one of the rules as a default fallback rule by clicking on the star icon which you will see when you create a rule.
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The star icon will appear in the list of rules below the map once a rule is saved.
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Rule color indicators

  • Green rules: Indicate that they are set as the default rule

  • Red rules: Indicate that they are disabled

  • White rules: Show enabled rules that are not set as default

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Step 8: Checking that your pricing rules are working

Once your pricing rules are set, you can check your pricing rules in the console or via the web booker.



Web booker

The Web Booker is the easiest place to check the pricing and your web booking can be found under Settings -> Settings Tab -> Web Booking.
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More information on setting up the Web Booker can be found here.

Be sure to enable the checkbox to show price estimate.


Using the direct link to take you to your web booking form, you can enter pickup locations and destinations to ensure that the estimates provided on the right-hand side are showing the proper fares.


​If you are not getting the results you want, please make sure that you have chosen a default rule (as per the directions above) and that you have rules that govern the pricing between zones as well as rules that govern the pricing within a SINGLE zone (you don't select a second zone when creating the rule).

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