Weedmaps offers two types of point-of-sale (POS) integrations with Sweed:
Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu up to date
Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment
Here are step-by-step instructions on how to set up live menu and order integrations:
How to set up the live menu integration with Sweed
How to set up the live menu integration with Sweed
Before enabling the live menu integration on Weedmaps, please make sure you:
Enter your WMID in the integration settings in Sweed and ensure the enabled toggle is on in. Please refer to this Sweed Tutorial.
Map products in the Sweed product catalog. Please refer to this Sweed Tutorial.
Please note: If you need assistance adding your WMID in the integration settings within Sweed or turning on the enabled toggled, please contact Sweed Support.
Setting up a live menu integration
Log in to your WM Admin account
Navigate to the LISTINGS tab to locate your listing and select EDIT
Select the MENU tab at the top of the page
Select the POS Integration button located at the top right corner of the page
Please note: If you currently have a menu, the message below will appear on the POS integration page:
"Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then connect the newly created menu to your listing. Click here to create a new menu."
Before you can integrate, you will need to either clear the existing menu or create a new menu and set it live.
From the Point of Sale dropdown, choose Sweed
Click Save
How to set up the order integration with Sweed
How to set up the order integration with Sweed
Before you set up an order integration, you will need:
At least a Basic listing account with Weedmaps
Live menu integration
Orders enabled on Weedmaps (you have the Add to cart option available on your menu)
An account with Sweed
The Integration and Order Import settings are toggled in within the Integration page in Sweed
Setting up an order integration
To set up an order integration, contact Weedmaps Support at [email protected] or call us at 1-844-WEEDMAPS (933-3627)
Please note: Setting up an order integration is not available for self-service use and will need to be enabled by Weedmaps Support.
FAQs
FAQs
Here you can find answers to commonly asked questions.
Why are my product images not showing on my Weedmaps menu?
Please ensure your product images within Sweed meet the following requirements:
The image size is a minimum of 600 x 600 pixels
The image file type is either .png or .jpeg
Please note: Images in .png & .jpeg format downloaded from the internet are often automatically converted to webp. file types which will not display on Weedmaps.The image is directly uploaded into your POS system and not uploaded from a third party
Why are my products not showing on my Weedmaps menu?
Please ensure you have added your WMID into Sweed and toggled on the enabled settings.
Where should I edit and modify my menu items?
Once you are menu integrated with your Sweed POS system, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and Sweed. The only edits or modifications that can be made on Weedmaps are featuring a product and brand verifications.
Do ID images transfer to Sweed from Weedmaps?
No, images of customer IDs will not transfer to your Sweed POS system when customers complete orders on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.
Will my taxes in Sweed show on Weedmaps?
Yes, both sales and excise taxes are sent to Weedmaps if you are order-integrated. The taxes set in Sweed will be reflected in customers' carts during the final phase of checkout on Weedmaps as an overall tax total. If you are not order-integrated, taxes can be set on Weedmaps as an estimate for customers during checkout.
If I create a promo code on Weedmaps, will it transfer to my Sweed POS system when a customer places an order?
No, a promo code created on Weedmaps will not automatically transfer to your Sweed POS system when a customer applies it to their cart and completes an order on Weedmaps. We recommend mirroring the promo code on Weedmaps in your Sweed POS system so it applies to the order once it appears in Sweed.
Need help? Email Weedmaps Support at [email protected]